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Leading With Confidence -- A Virtual Management Course
Thursday, August 04, 2022
Category: Events
7 Week Virtual Management Course starting Thursday, July 14th Two sessions -- 9:00am-11:00am & 1:00pm-3:00pm Registration for this event is now full. If you would like to be added to the waitlist, please email Lynn Monaghan at [email protected]. Investing in Managers Pays Dividends! Great managers produce higher employee engagement, productivity, retention, improved teamwork, and higher customer satisfaction. Bad managers drive employees to quit. When we train managers, everyone wins: our teams, residents/consumers and organizations! Designed especially for managers working in aging services settings, Leading With Confidence offers clear, practical and engaging skill-building over 7 sessions. Click here to review all of the session information. Enrollment is limited to just 25 students per class to promote dialogue, shared learning and a collegial atmosphere built on trust. Students will engage in exercises and demonstrations designed to grow their skills and confidence as leaders. All students will be welcomed, challenged and affirmed. Each session includes professionally designed handouts and resource materials. After attending all sessions, graduates will receive a Certificate of Completion. Who Should Attend This course is ideal for new managers, managers who’ve never received formal management training, and experienced managers who want to refine their skills. Webinar Schedule Leading With Confidence is offered via Zoom beginning on Thursday, July 14th and running every Thursday through August 25th. Two sessions are available 9:00am-11:00am ET and 1:00pm-3:00pm ET. You will be asked on the registration form to choose the time slot you prefer. Faculty Del Gilbert is the founder of Accelerating Excellence. With a background in healthcare, he speaks, trains, and consults on building high-performance in people and organizations. His dynamic communication style is clear, practical, and engaging. He delivers nearly 100 keynotes, workshops, and presentations annually. Del holds a Bachelor of Arts in Psychology and a Master of Business Administration. He is a Certified Leadership Coach and a Certified Master Trainer. Registration Information and Fees $499 per LeadingAge Provider Member individual Registration Cancellation Policy
LeadingAge Massachusetts must receive a written/email registration cancellation request by July 7, 2022 to guarantee a refund, minus a $15.00 non-refundable cancellation fee. Cancellations made after this date and non-attending registrants are responsible for the full registration fee.
Employee Engagement How to increase team member commitment and enthusiasm.
Resources:
Thursday, July 21, 2022 Employee Accountability How to effectively address problem behaviors and attitudes.
Thursday, July 28, 2022 Conflict Resolution How to mediate conflicts and successfully work through differences.
Thursday, August 4, 2022 Interviewing, Selecting, and Onboarding How to get the right people on the bus.
Thursday, August 11, 2022 Leading the Way to Service Excellence How to provide every resident with an exceptional experience.
Thursday, August 18, 2022 Personal Effectiveness for Leaders Working on the right priorities, effectively handling interruptions, and delegation.
Thursday, August 25, 2022 Advanced Communication Skills and Relational Intelligence How to be clear, confident, and compelling and connect with others.
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